IT'S ALL ABOUT THE EXPERIENCE

We are AM Leisure and Tourism Consultants; how can we help you?

ABOUT ALISON

Who am I & what I do

It’s all about the experience;

With 20 years’ experience in customer facing, sales focused roles within the retail and tourism sectors, Alison Morris (Lead Consultant) understands that consumers want to be engaged, not marketed to.

Companies who provide exceptional customer experiences can set themselves apart from their competitors in this highly ambitious marketplace.

Successful and Sustainable

Today’s customers are more knowledgeable, less accepting and faster to complain than ever before. We help companies from every industry to remain competitive, by understanding what their customer really wants and putting strategies in place to meet and exceed these needs.

We take an all-inclusive approach combining research, consultancy, training and measurement to put sustainable strategies in place that will lead to success.

We work with public sector bodies, individuals and organisations who want to take a sustainable attitude to business, benefiting the people and the environment while also improving the bottom line.

Cost-effective flexibility

It’s not just about a fixed product it’s about people and we can help you deliver more sales, retain your customers for longer and improve your customer relationship.

We offer completely flexible services, supportive to your existing model. We can carry out a project from start to finish, or we can support you just when you need us.

We look after behind the scenes making you and your business look great!

SERVICES

Organisation Services / Individual Services

Our Services

Expertise & Creative Vision

With expertise and creative vision, we aim to help retail, leisure and tourism businesses inspire people to visit their destination or purchase their product, by meeting the customers’ needs and exceeding their expectations.

Training Workshops

  • Sales techniques
  • Negotiation skills
  • Customer service

Research Projects

  • Audits
  • Tourism Statistics
  • Niche market reports

Event Management

  • End-to-end planning service
  • Freelance, cost-effective hourly service
  • Meeting planner service
  • Promotional materials, posters, images

Customer Service Consultancy

  • Customer Service Measurement
  • Improving Customer Experience
  • Training and Development

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CONTACT

Start a project with us!

OUR LOCATION

15 Woodland Close,

Waterside, Derry, BT47 2FG

CALL US

+7809147721

DROP US A LINE

alison@alison-morris.com

Let's start a project together!

EMAIL

alison@alison-morris.com

TWITTER

@AlisonMorris31

FACEBOOK

@LeisureTourismConsultant

INSTAGRAM

@alisonmorris.consultant